About disservice estate agent

[DARPA]

The Russian market of real estate services - a living hell. Sometimes the only Russian and perhaps pure luck rescue the hapless clients who have entrusted supposedly professionals to represent their interests in the transaction.
Here is a very typical story. What is significant, its narrator, realtor with experience even proud of themselves and their actions. Though in fact ...
But let's not get ahead of ourselves. Read and "enjoy".
Realtor2
Came to us recently, people, and asked for help in solving the housing problem. We found them suitable housing option, and customers have made advances to the representative of the owner of apartment ... Took advance agile lady - a private mediator. She had on hand a notarized power of attorney from the true owner.
It took a few days ... We check the apartment, ready to deal. Notary confirmed that gave such number such and such a power of attorney in the name of such a trustee. However ushlaya lady, despite the conditions of the advance agreement, the documents specified in the advance agreement, we are not presented, but still continued to advertise and show the apartment.
We tried to talk to her, but it did not work out. Then our agency has been forced to turn to law enforcement. We did not expect that there will help ... Interior Ministry officials under the guise of buyers come to view, and our excessively active lady showed them homes ... ... After she offered her customers make money as an advance payment for an apartment you like . Then ... she was brought IDs of ATC, and asked a number of uncomfortable questions.
She was brought to the police station and detained for a few hours to ascertain the circumstances. There she first shouted loudly, waving his arms dramatically, with someone arguing. Proves that everything is not right, and it's so honest and decent. No one in the department of its cries are not impressed. Eventually, she calmed down, she decided to put the money and asked us to pick up your statement.
Without the intervention of the competent authorities to recover their "blood" with the private owners is extremely difficult. Even with that, which is kind of like going to deceive no one. And if he had certain intentions, then return the advance is almost unreal. You can make an attempt to resolve the issue through the courts, but it's a long, nervous and sometimes quite unpleasant. We'll have to expend energy, nerves, time and a lot of money.
So what we see in fact?
Realtors themselves offer customers the first available option, even without conducting a minimum verification. The most elementary action - request regarding the notary office of trustee - they held after the advance. That is, relied on random. Had ushlaya lady just a fraud, money would cry client, and themselves realtors only be bred hands. And pointed a finger at some point a modest agreement, ornately exempting them from liability.
Further On. Of course, a positive thing that realtors are tracked as a flat front remained in the advertisement. But then - the same helplessness and amateurishness. Themselves were not able to correct situation, the client sent to the police (I think everyone understands that by a realtor who is not even an advance party to a contract, neither the police take statements would not). And sent without much hope, ready to throw up your hands.
Fortunately, the police caught literate and ushlaya lady was common lovchiloy. It is doubtful that she had intentionally concealed with the advances are likely to want to quickly scroll through other people's money, or to arrange trades between multiple buyers. Professional swindler in a simple and primitive trap hardly be caught.
As a result, the customer's money only narrowly remained intact. And, for reasons beyond the realtor circumstances. The most striking thing is that the narrator did not even understand, and a terribly proud. A final - discreet allusion to the futility of court decision on refund - very eloquently about the quality of the legal estate agencies.
And that deserves to whether such an agent honestly earn a commission of 200-300 thousand. Rub.?